Term and Conditions

At Untag Fashion Store, we are committed to providing high-quality gender-affirming apparel and accessories that support your journey toward comfort, confidence, and self-expression. These Terms and Conditions outline the rights and responsibilities of both our valued customers and our store, ensuring a transparent and positive shopping experience for everyone.

1. Acceptance of Terms

By accessing and using our website at dressesfashions.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or making purchases.

2. Products and Services

Product Range

We specialize in gender-affirming apparel and accessories designed to meet diverse needs, including:

• Binders (Short Binders, Long Binders, Sport Binders, Binders with Closure)
• Apparel (Bratops, Bottoms, Dresses in Mini, Midi, and Maxi lengths)
• Prosthetics (Breast Prosthetics, Silicone Torsos)
• Packing Gear (Packers, Packing Underwear, Pouches)
• Accessories (Band Binders, Binder Gear, Hip Padding)

Product Information

We strive to provide accurate product descriptions, sizing information, and images. However, colors may vary slightly due to monitor settings, and we recommend reviewing sizing charts carefully before purchasing.

Health and Hygiene Considerations

Due to health and hygiene requirements, certain intimate items including Breast Prosthetics, Packers, Prosthetics, Silicone Torsos, and any intimate apparel removed from original packaging cannot be returned or exchanged unless defective.

3. Ordering and Payment

Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.

Accepted Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Currency

All prices are listed in US dollars. We reserve the right to adjust prices due to market changes, though orders already confirmed will be honored at the price quoted at time of purchase.

Order Cancellations

Orders may be cancelled within 24 hours of placement by contacting our customer service team. Once an order has entered the shipping process, it cannot be cancelled.

4. Shipping and Delivery

Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

Shipping Areas

We ship worldwide with the exception of some Asian countries and remote areas. Delivery times may vary depending on your location and customs processing.

Delivery Responsibilities

Once packages are handed to the shipping carrier, responsibility for delivery transfers to the carrier. We are not liable for delays, customs fees, or issues arising during transit, though we will assist in resolving shipping problems whenever possible.

5. Returns and Exchanges

Return Timeframe

We accept returns and exchanges for eligible items within 15 days of you receiving your order.

Return Conditions

To be eligible for return or exchange, items must be:

• In original, unworn condition
• With all original tags attached
• In original packaging
• Free from any stains, odors, or damage

Return Process

To initiate a return or exchange:

1. Email us at [email protected] within 15 days of receipt
2. Include your order number and item details
3. Wait for return authorization and instructions
4. Ship items to: Untag Fashion Store Returns, 16205 Wind Crest Way, Edmond, OK 73013 USA

Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable. Refunds will be issued to your original payment method.

6. User Responsibilities

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password.

Accurate Information

You agree to provide accurate and complete information when placing orders, including correct shipping addresses and contact details.

Proper Use

You agree to use our website and services for lawful purposes only and not to engage in any fraudulent activities or attempts to circumvent our systems.

Product Care

You are responsible for following care instructions provided with products to ensure their longevity and proper function.

7. Intellectual Property

All content on dressesfashions.com, including text, graphics, logos, images, and product designs, is the property of Untag Fashion Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without express written permission.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) details how we collect, use, and safeguard your data. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability

Untag Fashion Store’s liability is limited to the purchase price of products ordered. We are not liable for indirect, incidental, or consequential damages arising from product use or inability to use our website. Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, United States. Any disputes shall be resolved in the courts located in Edmond, Oklahoma.

12. Contact Information

We’re here to support you throughout your shopping experience. Please don’t hesitate to contact us with any questions or concerns.

Thank you for choosing Untag Fashion Store. We appreciate the opportunity to serve your gender-affirming apparel needs and are committed to ensuring your experience with us is positive, respectful, and affirming.